Refund policy

Last Updated: 6/29/2025

Thank you for shopping with Yazawa Shoppe. Please review our refund policy carefully before placing an order. By purchasing from our store, you agree to the terms below.

No Refunds or Cancellations

All sales are final. We do not accept returns, refunds, or order cancellations for any reason.

Pre-Orders

Pre-orders cannot be canceled or refunded. By purchasing a pre-order, you understand that the item will ship once it is in hand and any applicable shipping fees have been paid.

Customer Communication and Order Fulfillment

It is your responsibility to respond to any communication from Yazawa Shoppe regarding your order, including payment of shipping fees for pre-orders or clarifications needed to complete your purchase.

If you fail to respond to our attempts to contact you about any order (pre-order or in-stock) within 30 days, you forfeit your right to the items. In this case, Yazawa Shoppe reserves the right to cancel and resell the merchandise without issuing a refund or credit.

Damaged or Lost Packages

We are not responsible for packages that are lost or damaged in transit. Please contact the shipping carrier directly to file a claim.

Questions

If you have any questions about this policy, please contact us before placing your order:

Email: yazawa.shoppe@gmail.com

 

Thank you for understanding and for supporting Yazawa Shoppe.